Privacy Policy

Introduction

At Riftforge Zylaron Architecture, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our architectural services.

By using our services or website, you consent to the data practices described in this policy. We encourage you to read this policy carefully to understand our practices regarding your personal information.

Information We Collect

Personal Information

Name, email address, phone number, and mailing address
Project details and architectural requirements
Financial information for billing purposes
Communication preferences and history

Technical Information

IP address, browser type, and operating system
Website usage data and analytics
Cookies and similar tracking technologies
Device information and access logs

Project-Related Information

Property details and site information
Design preferences and specifications
Project timelines and budgets
Photos and documentation of existing structures

How We Use Your Information

Service Delivery

Provide architectural design services
Manage project timelines and deliverables
Coordinate with contractors and suppliers
Process payments and billing

Communication

Respond to inquiries and requests
Send project updates and notifications
Provide customer support
Share relevant industry information

Legal Compliance

Comply with building codes and regulations
Meet professional licensing requirements
Respond to legal requests
Maintain records as required by law

Business Operations

Improve our services and website
Conduct market research and analysis
Develop new service offerings
Protect against fraud and security threats

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.

We may share your information in the following limited circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in delivering our services, including structural engineers, contractors, surveyors, and technology service providers. These parties are contractually obligated to maintain confidentiality.

Legal Requirements

We may disclose information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, property, or safety, or that of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.

Data Security

We implement comprehensive security measures to protect your personal information:

Encryption

SSL/TLS encryption for data transmission and encrypted storage for sensitive information.

Access Controls

Restricted access to personal information on a need-to-know basis with multi-factor authentication.

Secure Storage

Physical and digital safeguards for data storage with regular security audits and updates.

Data Backup

Regular encrypted backups with secure recovery procedures to prevent data loss.

Your Privacy Rights

Under Canadian privacy legislation (PIPEDA), you have the following rights regarding your personal information:

Access

Request access to the personal information we hold about you and how it is being used.

Correction

Request correction of any inaccurate or incomplete personal information we maintain.

Withdrawal

Withdraw consent for certain uses of your information, subject to legal and contractual restrictions.

Complaint

File a complaint with us or the Privacy Commissioner of Canada regarding our privacy practices.

Note: Some information may be retained for legal, regulatory, or business purposes even after you request its deletion.

Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Privacy Officer

info@riftforgezylaron.info

(416) 555-0847

425 King Street West, Suite 302
Toronto, ON M5V 1K4

Response Time

We will respond to privacy inquiries within 30 days as required by law.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.